A result or report that could not be prepared

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A result or report that could not be prepared

The attempt is saved — it is the result alone that is late.

If a session or attempt ended without a result, what you sent is stored and will not be lost; it is the evaluation that could not be prepared.

This happens with very long material, or when the evaluation service is busy. Open the attempt from “My progress” shortly afterwards and the result will be there if it completed.

If the status stays “failed”, start a fresh attempt on the same objection using “New attempt” on the result screen. That opens an independent attempt and leaves the old one untouched.

If it fails more than once, write to us from “Contact us” and mention the time of the attempt and the screen you were on.

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